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Superannuation provider Sunsuper claims it has reduced customer response times from two or three business days to a few hours by using software from contact centre solutions provider Genesys.

Published in Enterprise Solutions
Wednesday, 02 March 2016 13:10

Forrest moves up at IQ Group

Superannuation and wealth management consultancy IQ Group has appointed Katherine Forrest as its Head of Customer Advocacy and Assurance.

Published in People Moves
 

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