New research commissioned by CRM and RPA vendor Pegasystems suggests Australians want to talk to people, rather than bots, for all but the simplest customer service tasks.
Wondering what your Mum wants for Mother's Day? We've already seen a range of interesting gadgets and gift cards suggested as great gifts, but what about also just getting in actual contact via call, text or video chat, if you can't be there in person?
Smart street lighting deployments will realise US$15 billion in cumulative energy savings for cities upto 2023, according to a newly published global report.
The fixed wireless network was and is a huge mistake by NBN. They have solely designed a network based on[…]
Wireless is dogs breakfast and always will be. "5G is the gamechanger like 4G was supposed to be" . Right.Some[…]
non-congested networks perhaps 295mbps
Dumb plan structure. Why limit it to 100GB? Why not offer 200GB, 500GB?Optus unlimited data for $70/month looks significantly better[…]
I commented similarly in another story on this issue, but ITWire's own articles in the same news cycle just now[…]