Optus has introduced a digital messaging service for customers that allows them to interact with the telco via a 24/7 direct line of communication with its care teams.

Revenue opportunities for mobile operators, outside of voice, messaging and mobile data termination, will reach US$120 billion by 2024 - up from US$67 billion this year, according to a new report.

Telstra and cloud-based enterprise messaging solutions vendor Soprano Design have launched version 3.0 of Telstra’s Integrated Messaging solution.

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