Internet Australia, a not-for-profit that claims to represent Internet users in the country, has urged Home Affairs Minister Peter Dutton to intervene in what it characterises as "the inadequate consultation process" over the encryption bill that was presented to Parliament last month.
Internet Australia has weighed into the debate about consumers being misled on NBN Internet speeds by telcos, calling on all ISPs to follow Telstra and Optus and reimburse misled FttN customers.
Internet Australia says the “dramatic surge” in complaints by consumers and small business about telecommunications services, particularly Internet services, is unacceptable and must be urgently addressed by the entire retail and wholesale supply chain.
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