Digital communications provider Avaya says the integration of AI-enhanced technologies, including biometrics and real-time sentiment analysis to its communication platforms, is enabling organisations to elevate voice as a key user interface for “richer, more seamless, secure customer and employee experiences”.

Published in Market

Authentication with facial recognition will take off this year, according to identity defined security company Ping, which says that advances in biometrics, the mass exposure of personally identifiable information from numerous data breaches, and a blockchain craze will take hold in 2018.

Published in Security

The message isn't getting through: almost nine out of ten people use the same password with multiple accounts.

Published in Security

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