The National Australia Bank has launched what it claims is Australia’s first virtual banker for business, with the solution designed to enable business customers to receive instant answers and assistance with common banking questions and tasks.
Australian bank customers would prefer to resolve their basic banking issues without having to deal with a human being, according to a new survey which indicates that most prefer contact with their bank via its website.
The Genetec Australian Application Development Centre will focus on expansion into application solutions for the retail, banking, public safety, government and transport sectors.
That is astounding.
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