Home Freelancers Displaying items by tag: Australian Competition and Consumer Commission (ACCC

Telstra has refunded $9.3 million to 72,000 customers it misled in relation to its Premium Direct Billing third-party billing service, according to a report the telco has provided to the competition watchdog, the ACCC.

Published in Telecoms & NBN

The Australian Competition and Consumer Commission has started an inquiry into regulation of wholesale mobile voice and SMS services – and whether to vary or revoke the domestic mobile terminating access service declaration or to make a new declaration.

One of Australia’s largest debt collection firms, ACM Group, has been slammed in the Federal Court for its harassment and coercion in pursuing debts from consumers who had defaulted on their Telstra phone bills.

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