The telecommunications regulator, The Australian Communications and Media Authority, is reviewing Australia’s emergency call services regime and is now seeking industry and public feedback through a consultation process.

Published in Telecoms & NBN

Australia’s three largest telcos have been warned by the telecommunications regulator over breaches of safeguards for consumers with disabilities.

Published in Telecoms & NBN

Telecommunications consumer interest lobby group ACCAN says the overall fall in complaints to the Telecommunications Industry Ombudsman over the last six months indicates that consumers are broadly benefitting from action taken by the telco industry regulator – but lamented the fact that “tens of thousands of consumers have experienced unreliable telco services”.

Published in Telecoms & NBN

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