The Chief Data and Analytics Officer Conference organised by Corinium took place in Melbourne last week, and iTWire took the opportunity to interview two of the speakers.
With almost two thirds of Australian businesses using some form of AI functionality today, how well are we using it, what is its future and what is Pegasystems doing in the AI arena?
AIOps. It's not the latest buzzword, but the use of "advanced algorithms and AI techniques for analysing big data from various IT and business operations tools, to speed service delivery, increase IT efficiency and deliver a superior user experience".
No overseas call centre employee will be able to tell you anything unless it's in their call flow sheet.
Appreciate the article and keep them coming. The latest big update from Infinity Ward caused another ban wave and it[…]
Detailed references and citations needed for these numerous claims. (I'm asking from a neutral standpoint, as is done in Wikipedia[…]
That Disqus link is problematical. This direct YouTube link should work.https://www.youtube.com/wat... .... (well it might work, if Disqus accepts it)
Indeed, very sad to see. Political infighting may not have been the initial reason I eschewed the ACS and joined[…]