Australia’s competition watchdog, the ACCC, has proposed that the country’s wholesale mobile voice services should continue to be regulated for a further five years.

The Australian Communications Consumer Action Network, the peak body representing telecommunications users, has welcomed the announcement made by ACMA that an inquiry into outages of the triple zero service would lead to tightening of protections for consumers.

An ACMA investigation into the lack of provision of a triple-zero service by Telstra after an outage in May has found the telco in breach of a rule that requires it to ensure that such calls go to the emergency call service operator.