Displaying items by tag: telecommunications consumers

The telecommunications regulator, the Australian Communications and Media Authority, says telco customers will now be better protected under new consumer protection rules it has just introduced.

The telecommunications industry lobby group, Communications Alliance, has told the Australian Communications and Media Authority it wants stronger, enforceable protections for Australia’s telecommunications consumers.

Hard on the heels of the release of a stronger protection code for telecommunications consumers, Australia’s telcos now have a guide explaining how to give their customers better information about moving to the national broadband network.