Telco BVivid has paid fines totalling $25,000 for making telemarketing calls to consumers in areas transitioning to the NBN that breached Australian Consumer Law.

Online retailer Kogan has launched its mobile prepay service in New Zealand under its Kogan Mobile brand in a deal with telco Vodafone.

Optus has unveiled CX Academy and a program for its employees designed to improve customer experience and services outcomes.

Published in Telecoms & NBN

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