Getting resolution of an issue with a phone company or internet service provider can still be a struggle, the Telecommunications Industry Ombudsman reports.

Published in Home Tech

Generally speaking, the more something costs, the less people buy. Not surprisingly, a survey has found that business travellers would like to use their mobiles more to keep in touch with customers and colleagues, but the high cost of roaming is a barrier.

Published in Mobility

A survey has found Australians hold retailers and IT companies in higher regard than telcos.

Published in Strategy

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