Nokia and United Arab Emirates telecommunications services group Etisalat have claimed a capacity record with the trial of a world first field trial of single-carrier terabit-per-second data transmission on a deployed fibre network.

Complaints about internet services replaced complaints over mobile services as the most complained about service type in the last financial year, according to the latest Telecommunications Industry Ombudsman report.

Telcos in the Asia-Pacific region are integrating artificial intelligence tools and platforms into their existing business processes and vertical specific functionalities to enhance customer experience and services offerings - ultimately bolstering revenue margins, according to a new global analyst report.

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