Mobile services have fared best with a low rate of consumer complaints in stark contrast to voice only services delivered by telcos over the NBN which had the highest rate of complaints over a six month period last year, according to a report by the telecommunications regulator, the Australian Communications and Media Authority.

The telecommunications regulator, the Australian Communications and Media Authority, says telco customers will now be better protected under new consumer protection rules it has just introduced.

Published in Telecoms & NBN

Chinese telecommunications equipment giant Huawei Technologies' 5G Radio Access Network has come out ahead of four other global telcos — Ericsson, Nokia, Samsung and ZTE — in the first competitive analysis of the telecommunications industry by analytics firm GlobalData.

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