Consumer complaints to Australia’s telcos have fallen by 12% in the three months between April and June this year – the lowest rate for the quarter since 2016.

Published in Telecoms & NBN

US telco Verizon has debuted its fifth 5G-enabled device with the nationwide launch of the Inseego 5G MiFi M1000.

Published in Telecoms & NBN

Telco V4 Telecom has been warned by the Australian Communications and Media Authority over its “inadequate” complaints handling processes, as the regulator continues its industry-wide clampdown on non-compliance with complaints handling standards.

Published in Telecoms & NBN

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