Residential consumers and small businesses made 32,441 complaints about phone and Internet services to the Telecommunications Industry Ombudsman (TIO) over three months between January to March this year - with a massive 70% of the complaints coming from users not having a working phone or Internet service.
Prices for telecommunication services continue to decline but do not translate into rapidly increasing Internet penetration rates, suggesting that there are other barriers to Internet use, according to a new global report by the International Telecommunications Union (ITU).
Network monitoring provider Paessler has expanded its Asia Pacific leadership team with the appointment of 20-year IT industry veteran TeeHaw Pang as Asia Pacific Regional Director.
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