A year after introducing strict new complaints-handling requirements, the telecoms regulator ACMA has released data showing telcos received a total of 1.4 million complaints over the full 2018–19 financial year - but concerns over telcos providing "late or inaccurate data" have resulted in the authority excluding the data provided by Optus from its report.

Published in Telecoms & NBN

Australian telecommunications company Vocus Group has announced a major step forward in its Future State program with the appointment of Arista Networks, Ciena's Blue Planet and DGIT Systems as partners to deliver the program.

Published in Telecoms & NBN

New Zealand’s competition regulator The Commerce Commission has released its draft determination on how much 16 telecommunications providers will each pay towards the Government’s $50 million Telecommunications Development Levy(TDL) for 2018/19.

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