Displaying items by tag: survey

Despite significant impacts on telecommunications services and infrastructure - including the impact of the COVID-19 crisis - telco customer satisfaction has remained steady over the past three quarters, according to a new survey published by Australian telecommunications industry peak body, Communications Alliance.

More than two-thirds (70%) of Australian workers believe their productivity is the same or higher when working from home compared to an office environment, with many of them believing that this new form of working will become much more important when emerging from coronavirus than before.

If an organisation wants to optimise business outcomes, the value lies in the data they already have and how they use it.