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GUEST OPINION BY Todd Gorsuch, CEO, Customer Science: Heightened customer demand and a need for staff to work from home are causing big headaches for contact centres around the country.
Australian health insurer Bupa has launched an Automation Innovation Academy aimed at delivering on the company’s objectives of embedding new artificial intelligence and automation technologies into its business.
Appreciate the article and keep them coming. The latest big update from Infinity Ward caused another ban wave and it[…]
Detailed references and citations needed for these numerous claims. (I'm asking from a neutral standpoint, as is done in Wikipedia[…]
Indeed, very sad to see. Political infighting may not have been the initial reason I eschewed the ACS and joined[…]
Couldn't agree more. If the current members of the ACS Management Committee really want to run something other than a[…]
Excellent article Sam.Why should we be surprised by these lies on Huawei purely as an anti-competitive US cartel tactic -[…]