Sunday, 15 September 2019 23:25

Give Customers What They Want

The Perception Gap Between Retailers, Sales Assistants and Shoppers

The front line is where the action happens – and employees who are in the thick of daily operations get a real feel for what’s happening. In retail, this is where sales assistants interact with customers. When retail decision makers are removed from the front line, how well do they know what the customer wants and what their employee needs?

Sunday, 15 September 2019 23:07

Give Customers What They Want

SPONSORED NEWS. The Perception Gap Between Retailers, Sales Assistants and Shoppers

The front line is where the action happens – and employees who are in the thick of daily operations get a real feel for what’s happening. In retail, this is where sales assistants interact with customers. When retail decision makers are removed from the front line, how well do they know what the customer wants and what their employee needs?

Published in Market

Shoppers in the UK purchase from Amazon at least once a month, according to one global analyst firm which says that Amazon continued to steal share from competitors across the board in 2018 and remains a major threat in all retail sectors.

Published in Market
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