Cloud-based business software provider Freshworks has opened its first data centre in the Asia Pacific region, choosing Sydney to begin the expansion of its footprint in the region.
Two top industry executives have talked up AI and Voice as two major technology trends and advancements that will transform how businesses better deliver customer experience in 2018.
Salmat's ongoing journey to digitally transform its processes, products and services to take advantage of a range of cloud solutions is a great example of how every business needs to make the same transition.
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