ACCAN, the consumer group representing telecommunications consumers, says more needs to be done to recognise the impact of unreliable telco services on consumers.
The Federal Government is overhauling consumer protections to "better reflect the way that modern telecommunication services" are delivered in Australia.
The Telecommunications Industry Ombudsman says effective consumer safeguards are important to ensure timely connection and repairs for telecommunications consumers, as it begins its consideration of the Federal Government’s review of safeguards for teleco services.
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Change your credit card number with them and just let the money dry up with them!