Displaying items by tag: public sector

First we have new research that Australians want their customer service enquiries to be delivered by 'humans' and not automated digital channels. Now another study - just released by ICT services company Unisys - reveals that 65% of ‘older Australians prefer to deal with government agencies by phone or in person rather than online.

Published in Strategy
Wednesday, 04 November 2015 20:17

Time to rethink ERP

A leading business software provider reckons it's time to rethink ERP.

Published in Enterprise Solutions

Digital transformation within the Australian public sector is progressing, but there are still too many barriers, with less than 30% of departments in the sector confident in their organisations’ ability to respond to digital trends.

Published in Not For Profit

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