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Monday, 09 November 2020 18:59

Preparing your contact centre for a ‘new normal’ world

GUEST OPINION by Brendan Maree, Vice President Asia Pacific at 8x8: As Australia emerges from its COVID-19 lockdown restrictions, businesses are coming to terms with how they will need to operate under ‘new normal’ conditions.

Published in Guest Opinion

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Thursday, 05 November 2020 20:35

Latest H-1B rule changes will make it expensive to hire such workers: claim

Recent changes to the condition for issuing H-1B visas, which many companies, predominantly those in the technology sector, use to bring in skilled workers from abroad, have made them much less attractive to use.

Published in Outsourcing

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Wednesday, 21 October 2020 16:11

Aussie firms outsourcing IT functions to South Africa amid COVID-19 disruptions

GUEST OPINION by Andy Searle, CEO, Business Process Enabling South Africa: As Australian companies wrestle with the economic and social impact of the COVID-19 pandemic, many are realising that old ways of operating are no longer an effective approach.

Published in Guest Opinion

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