Displaying items by tag: mobile phone plans

Tuesday, 27 November 2012 00:05

What causes mobile bill shock?

Research conducted by Macquarie University in association with amaysim shows that the common causes of bill shock aren't what you probably expect. And many users suffer bill shock despite not using all the 'included value' their plans promise.

Published in Mobility

Optus is appealing the record fine of $5.26 million imposed by the Federal Court in July for misleading customers through 'headline' advertising.  Whatever the outcome of the appeal, the original decision and fine serve as a timely warning of the risks of headline advertising.

Published in Technology Regulation

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