The Telecommunications Industry Ombudsman (TIO) received 36,256 new complaints in the first quarter of the year. That is less than last year, but complaints about excess data charges have increased significantly.
The Government has released its response to the 2011–12 Regional Telecommunications Review, 'Empowering Digital Communities' tabled on 23 May, but has failed to respond positively to the major concerns uncovered by the review: mobile coverage and mobile broadband in particular.
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