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Thursday, 23 July 2020 11:24

Aussie Broadband using COVID-19 as an excuse to raise prices

Phillip Britt is, in my biased view, one of the few people on the face of the earth who was born to be an Internet service provider. From all appearances, Britt enjoys his work as the head of Aussie Broadband; he does something which very few tech entrepreneurs — Cloudflare's Matthew Prince is another who comes to mind — do: come clean with customers when there is a screw-up.

Published in Open Sauce

Sunday, 02 February 2020 02:09

Aussie Broadband wins Roy Morgan customer satisfaction award for 3rd month in row

Internet service provider Aussie Broadband has topped the Roy Morgan Customer Satisfaction Awards for the third month in a row, recording a customer service rating of 92%.

Published in Business Telecommunications

Tuesday, 26 November 2019 06:27

iiNet penalised by ACMA after bad NBN migration process

A poor NBN migration for a customer has resulted in TPG-owned RSP iiNet being censured by Australia’s communications regulator and forced to take remedial action under threat of a potential $10 million fine.

Published in Technology Regulation

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Comments

Re: iTWire - Memo to Google and Facebook: please pack your bags and go

Well written Sam,In addition to the disgusting level of propaganda used by US-led corporations and corrupt warhawk military to discredit[…]
Re: iTWire - Memo to Google and Facebook: please pack your bags and go

Returb iPhones are cheaper than ever - definitely worth buying one :-)
Re: iTWire - Reset Australia says 'Google’s egregious threats prove regulation is long overdue'

The Murdoch led LNP is talking crap again. The Murdochracy are out again asking the Government for something for nothing[…]
Re: iTWire - Reset Australia says 'Google’s egregious threats prove regulation is long overdue'

They're bluffing. The potential losses to Google far outweighs the pittance they will be asked to pay. Call their bluff!
Re: iTWire - Reset Australia says 'Google’s egregious threats prove regulation is long overdue'

Duck Duck Go.Google is an evil empire.