Australians are paying a high price for exceeding their data limits and have blown $152.6 million on excess data charges over the past 12 months, according to comparison website Finder.
The Australian Communications and Media Authority has issued Telstra a formal warning for the telco's failure to email more than 150,000 mobile broadband customers about excess data usage, resulting in these people having to fork out for the data.
Complaints about excess mobile data charges have soared by 27.2% from last year, making it a sore issue with consumers, but the market has started responding, with lower per MB charges and flat fees per GB to counter the dreaded bill shock.
Their first action should be to use the courts to block prominent game torrent sites, like the Movie/TV industry has[…]
Yet if you look at the details of the report, people on HFC and FTTC got a slightly higher percentage[…]
Being on a FTTP plan I don't seem to have the issues that the other plans are plagued with. Not[…]
No surprise. I just left Telstra due to the ongoing issues and frustrations with trying to get the most basic[…]
They have only managed a two dollar increase in ARPU to $45. On their own numbers they need $52 to[…]