Displaying items by tag: disruption

I had wondered why Telstra CEO Andrew Penn hadn’t personally apologised to his customers, but minutes ago, he did just that.

Published in Telecoms & NBN

Promising to ‘constantly improve’ its safety features for ‘riders and driver-partners’, Uber is now anonymising phone numbers.

Published in Apps

Long-term rental startup, nestpick, has hired a former Airbnb customer experience specialist and secured $2m in funding to 'significantly improve customer service.'

Published in Home Tech

WEBINARS ONLINE & DEMAND

GUEST ARTICLES

VENDOR NEWS

Guest Opinion

Guest Interviews

Guest Reviews

Guest Research

Guest Research & Case Studies

Channel News