Global digital transformation company Schneider Electric says it has achieved a key milestone with its offering of a personalised digital experience for logged in customers and partners on its website se.com.
GUEST OPINION by Daniel Harding, MaxContact’s Director – Australia Operations: Webchat, SMS and email can enable you to deliver better customer service but only if you invest time and resources to implement them smartly.
When Gmail was telling me it was "offline" earlier today, in an outage I experienced that didn't seem to affect very many, and which resolved itself after about 15 minutes, I found some very interesting tweets reminding us all of some major tech moments that happened this week in history.
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