Unified communications and collaboration tools (UCC) are the new “office of the future” staple in Australia’s digitally-driven office, and anticipated to improve employee and business outcomes such as operational efficiency, employee productivity, and customer and client satisfaction, according to a new survey.

Published in Strategy

Face-to-face communications have fallen victim to the rise of the natural online communicators — or so-called "digital natives" — according to one recruiting firm, which says employers are increasingly vetting candidates’ communications skills.

Published in Recruitment
Tuesday, 13 September 2016 05:37

BMC Engage – digital natives will rule

Perhaps the reason that customer experience (CX) is so important is that we are all becoming digital natives – with some starting very early.

Published in Enterprise Solutions
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