Displaying items by tag: digital customer experience

Thursday, 18 February 2021 00:30

Six Predictions for Digital Identity 2021

GUEST OPINION by Ashley Diffey, Country Manager – ANZ and Japan, Ping Identity: The societal changes that occurred during the past 12 months are undeniable, but what’s less talked about are the significant implications for data privacy. First, the massive shift to remote work changed the way data is accessed and secured. And a sharp rise in online transactions means more personal data is being exchanged, stored, and processed than ever before. Further, the amounts of personal data being collected by large technology companies continues to climb, shaking user trust.

Published in Guest Opinion

Modernisation from bricks and mortar to digital-first services and transactions enables Coates Hire to lower costs, expand its customer base and deliver ROI

COMPANY NEWS: Switch, a Sydney-headquartered, multi-award-winning Platinum Sitecore Implementation Partner, has announced that its partnership with Coates Hire, Australia’s leading equipment hire and solutions company, has won one of five 2020 Sitecore Ultimate Experience Awards globally for transforming Coates Hire’s digital customer experience.

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