Video conferencing, video streaming and accessing cloud-based office applications have driven a large increase in data demand on the NBN access network as more Australians turn to their broadband services for work, education and entertainment, according to a new report.
Complaints about services by telecommunications consumers to telecoms providers dropped sharply in volume in the 2019 December quarter, declining by 25.9% compared to the same period in 2018.
GUEST OPINION by Brendan Maree, VP Asia Pacific 8x8: Artificial intelligence (AI) and machine learning (ML) have generated a lot of excitement and hype during the past few years. In 2020, this hype will become reality within growing numbers of contact centres.
The "Bully Boys" are still hard at it I see.
I find it incredible. VOIP is expected as an extra charge on top after cutting phone service. It should be[…]
TelSoc passed this resolution yesterday BTW…Telsoc calls upon the National COVID-19 Coordination Commission (NCCC):To include in its considerations the inequity[…]
Another hard hitting piece from Sam with which I entirely agree. The fundamental problem is that if we all jib[…]
I think that's a bit harsh, Sam. Windows is ubiquitous which makes Windows machines attractive targets. These days there isn't[…]