Displaying items by tag: customer services

Customer engagement software company, Freshworks has acquired intelligent automation for customer service vendor AnsweriQ in a move it says will enhances its artificial intelligence and machine learning capabilities in the customer engagement space.

Published in Strategy

India's second largest outsourcing company Wipro has successfully deployed SAP S/4HANA software for Sydney Water’s billing and customer services systems.

Published in Deals

The telecommunications industry lobby group, Communications Alliance, has told the Australian Communications and Media Authority it wants stronger, enforceable protections for Australia’s telecommunications consumers.

Published in Telecoms & NBN

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