According to Adrian McDermott, President of Product at Zendesk, the trouble-ticket is no longer enough to manage customer interactions.
Happytel says it is "Australia's most trusted repairer", serving over "2500 happy customers daily", and is now an authorised Huawei service centre network. The full launch video and two vidoe interviews are below, please read on.
Huawei has announced a partnership with "one of Australia's most trusted mobile phone and tablet repairers, Happytel", which Huawei says has "reinforced its commitment to customer service".
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I worked for ASD. They should NEVER be allowed to be let loose on Australians.