Displaying items by tag: customer service

Organisations are mostly not securing business critical applications, but despite this many of those surveyed indicate that they are confident their organisation can effectively stop all data security attacks or breaches at the perimeter.

Published in Security

Running the vast infrastructure for digital operations software company, BMC, affords its chief information officer Scott Crowder a perspective on the customer experience that extends to the company’s employees, whom he dubs customer zero.

Published in The Wired CIO

Many retail associates believe that if they are equipped with tablets, they could provide better customer service and improve the shopping experience, according to a newly published survey from global IT services provider Zebra Technologies.

Published in Market

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