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Wednesday, 10 February 2021 00:52

‘Improved Performance’ by telcos in latest complaints report, says Communications Alliance

The three months between October and December 2020 showed a drop in complaints rates for Australia’s telecommunications service providers to the Telecommunications Industry Ombudsman (TIO), according to the telecoms industry peak body Communications Alliance.

Published in Telecoms & NBN

Tagged under

Tuesday, 02 February 2021 15:42

Zendesk Suite offers 'one with the lot'

Customer service software Zendesk has announced Zendesk Suite, bringing all of the company's service capabilities into one package.

Published in Business Software

Tagged under

Friday, 11 December 2020 12:33

Macquarie Telecom wins Customer First award at Juniper Elevate awards

Macquarie has been recognised for customer-first approach to networking technology, in what is the company’s impressive fourth global award win in just over two months.

Published in Telecoms & NBN

Tagged under

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WEBINARS ONLINE & ON-DEMAND

Synology All Flash Array Webinar
WEBINAR INVITE by Synology: Can your VM storage setups provide…
ConnectWise Announces 2021 IT Nation Conference Schedule
Company unveils conference dates and locations for the year; In-person…
IT SUMMIT INVITE: The Future of IT 2021 starts March 16 at 2PM AEDT, register now
IT SUMMIT INVITE: Join industry leaders and ServiceNow experts on…
Watch Now: Flexible IT Innovation: Taking A Data-Driven Approach To Scale And Complexity
Watch Now: Hitachi Vantara and Innovatus Media would like to…
WEBINAR INVITE: Zebra's 'Retail Shopper Experience in a post-COVID world', 12PM AEDT March 17 2021
Zebra is also holding a free webinar with the topic…

GUEST ARTICLES

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VENDOR NEWS

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Guest Interviews

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Comments

Re: iTWire - Permanently banned from Call of Duty for no reason & dealing with Activision support

Raven or Activision in the week of the 16th of March changed their policy forcing anyone without 2 factor authentication[…]
Re: iTWire - DuckDuckGo, Vivaldi join Brave in opposing Google's new ad-targeting tech

Google proving yet again that in the last two-three decades, technocrats have only learned how to better exploit division in[…]
Re: iTWire - NBN Co begins consultation ‘with industry in two-part wholesale pricing consultation paper’

I have unlimited 100/40 with tpg for $89 a month (about the same as or less than ADSL with TPG[…]
Re: iTWire - Anger as woman researcher walks away empty-handed from hacking contest

She didn't walk away empty handed, she got a partial win which meant she got 50% of the prize value
Re: iTWire - 11 years since Collateral Murder video, Assange languishes in prison

It's a mess, sadly. Will Assange ever be free?