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Displaying items by tag: customer service
Friday, 21 February 2020 11:04
Penrith City Council deploys Microsoft Dynamics 365 customer service for digital transformation
Penrith City Council in NSW has deployed Microsoft Dynamics 365 Customer Service as part of a cloud-first digital transformation to streamline and lift the quality of the delivery of services - including waste management - to a rising population.
Published in
Local Government
Saturday, 08 February 2020 02:26
Telstra reveals latest round of job cuts, provokes ire of union
Telstra is cutting an additional 280 jobs as it continues culling its workforce as part of the program announced in 2018 that it would effect a net reduction of 8000 employees and contractors by 2022 - and reduce two to four layers of management, with one in four executive and middle management roles to go.
Published in
Telecoms & NBN
Monday, 02 December 2019 13:29
Circles.Life telco raising S$1 million to ‘bail out’ people from mobile contracts
Circles.Life, the telco that promises a “more likeable than hateable experience” - and which launched in the Australian market in August - has created a S$1 million fundraising page via GoGetFunding designed to “bail people out from mobile contracts worldwide and to give the telco freedom the customers deserve”.
Published in
Business Telecommunications
VENDOR NEWS & EVENTS
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ANATAS named as a winner in Software AG Partner Awards
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Sydney Broadcast Services business expands network, creates new opportunities
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Solving the Top Four Digital Transformation Challenges
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Staying Strong Amidst Constant Cyber Threats
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CoTé and DXC Technology launch ‘crisis communications’ cloud capability.
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CoTé ramps up cloud Customer Communication Management (CCM) availability and scalability
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How embracing Zero Trust will improve IT security
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Overcoming objections to using multi-factor authentication
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How artificial intelligence will reshape the contact centre in 2020
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Why deception rules in the defence of Active Directory
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Cloud platforms: what happens if they stop working?
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How to keep the new 'remote' normal from being the next headache
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How to rapidly support a distributed workforce
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How digital workers (aka software robots) protect our identity
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When 1% of the Light Equals 100% of the Information
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BANKER DOUBLES DOWN ON MINING
GUEST CONTRIBUTION: Australia’s pioneer cyber emergency response team, AusCERT, recently took… -
Why your SD-WAN deployment is failing … and what you can do about it
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Nutanix expands COVID-19 Response to Asia Pacific business
VENDOR PRODUCT ANNOUNCEMENT: Enterprise cloud computing vendor Nutanix is expanding… -
Integrating applications with a low-code platform for successful modernisation
GUEST CONTRIBUTION* by Mark Weaser VP APAC, OutSystems: Modernisation is…
REVIEWS
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Review - GIGABYTE AERO 15 OLED performance laptop for gamers and creatives alike
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Permanently banned from Call of Duty: Modern Warfare for no reason
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Review: Epson ES-500WR scanner
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Review: Brother DS-940DW portable scanner
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Review – Zebra L10 ruggedised tablets
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Software Review – Stellar Repair for QuickBooks Software
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Review: Brother Inkvestment A3 Inkjet Multi-Function Printer MFC-J6545DW
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Tranya Rimor True Wireless earbuds
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REVIEW: Tenda's Whole Home Mesh Wi-Fi System nova MW5s makes a beautiful mesh of price, speed and coverage
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Review: D-Link Exo AC3000 smart mesh router DIR-3060
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Review: Realme 5 and 5 Pro smartphones
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Plantronics RIG 700 HD Ultra-light Gaming Headset Review
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Review: OPPO's 5G phone is great, but it's tough to find 5G in Melbourne
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Alienware 510H 7.1 Gaming Headset Review
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Best Bag Ever? Everki Onyx Premium Backpack Review
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Bang & Olufsen Beoplay H9 3rd Gen noise cancelling headphones review
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In-car bushfire smoke reduction: Sharp IG-BC2J-B air purifier review
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Bushfire Anti-Smoke Air Purifier: Sharp KC-A50 review
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Review: Aspera Mobile Jazz 2
This budget mobile hits a spot, even though 'premium' buyers… -
MSI Raider GE65 9SE Laptop Review
We’ve been impressed by MSI’s all-rounder notebooks for a couple…
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