Displaying items by tag: customer service

The majority of Australian citizens are willing to share personal information with government agencies in exchange for better service, according to a global study.

Published in Data
Friday, 24 April 2020 15:42

Optus extends COVID-19 support measures

The carrier has put on 500 extra customer service staff and extended some of its COVID-19 related offers.

Published in Telecoms & NBN

Penrith City Council in NSW has deployed Microsoft Dynamics 365 Customer Service as part of a cloud-first digital transformation to streamline and lift the quality of the delivery of services - including waste management - to a rising population.

Published in Local Government



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