Amaysim is the surprise winner of the Roy Morgan Customer Satisfaction Award for 2013 in the mobile service provider category, announced today.
A collective sigh of relief might be called for - it seems customer support agents are increasingly being rated on their ability to satisfy us, rather than completing the calls as quickly as possible.
Internode has again topped a customer satisfaction survey run by Roy Morgan Research. The company also performed very strongly in a poll carried out by one of Australia's major PC magazines.
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