Displaying items by tag: customer satisfaction

Mick Jagger famously couldn’t get any satisfaction, but amaysim’s customers are so satisfied, Canstar Blue has awarded it a Customer Satisfaction Award in the Mobile Phone Plans – SIM Only category.

Published in Mobility

A new feature available to Zendesk's enterprise clients provides advance warning that an interaction is not going well.

Published in Enterprise Solutions

Following Macquarie Telecom’s move to publish its Net Promoter Score (NPS), ACCAN welcomes it and urges telcos to follow

Published in Telecoms & NBN

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