Cloud communications platform provider 8X8 has launched Contact Center for Microsoft Teams to deliver integrated customer engagement and global telephony direct routing that allows employees and contact centre agents to interact with customers from any Teams endpoint.
Cloud communications platform Twilio has released its second annual State of Customer Engagement Report, with some very interesting findings.
Customer engagement company Verint Systems and integrated cloud communications platform provider 8x8 have announced a partnership to bring integrated cloud workforce management applications and cloud contact centre to mid-market and enterprise businesses worldwide.
Nokia's new G10 offers 3-day battery, 3 years of monthly security updates and a 3-year warranty from $199 - from[…]
It's going to take a long time to receiver those costs. Initial purchase, setup costs, ongoing running costs, etc. They[…]
Nice article. Thanks for reporting on this.
... had Julian Assange provided the video to a major news outlet like any other whistleblower his identity would have[…]
Whistleblowers Daniel Hale, John Kirakou and Jeffrey Sterling disagree with you, as does Daniel Ellsberg: they all say that it[…]