|
Displaying items by tag: customer engagement
Thursday, 28 January 2021 02:58
Verint Systems, 8x8 partner to deliver Integrated Cloud Solutions for organisations worldwide
Customer engagement company Verint Systems and integrated cloud communications platform provider 8x8 have announced a partnership to bring integrated cloud workforce management applications and cloud contact centre to mid-market and enterprise businesses worldwide.
Published in
Strategy
Tuesday, 12 January 2021 12:18
Pega seals acquisition of Qurious.io
Customer engagement and digital automation vendor Pegasystems has completed a deal to acquire cloud-based real-time speech analytics solution provider Qurious.io.
Published in
Deals
Thursday, 19 November 2020 09:52
The growing importance of effective digital experiences in government
GUEST OPINON by Peter Belton, Vice President Sales Australia and New Zealand, SITECORE: Forced to respond to the COVID-19 pandemic fallout while also delivering regular services to citizens, Australian governments at all levels are realising the importance of delivering first-rate digital experiences.
Published in
Guest Opinion
WEBINARS ONLINE & ON-DEMAND
-
WATCH REPLAY: ASCCA's Living Your Best Online Life Conference 2020
ASCCA is the Australian Seniors Computer Clubs Association, and the… -
Synology® 2021 AND BEYOND, Coming Soon
EVENT INVITE: The countdown has begun for Synology’s annual event,… -
CONFERENCE INVITE: Autodesk University 2020, Nov 18-20, reimagine what's possible
Starting on the 17th for those in the Northern Hemisphere,… -
WEBINAR INVITE: Dr Jon Gray hosting live Data Governance Nov 19 at 1pm AEDT, see video
Dr Jonathan Gray, the CEO and Chief Data Scientist at… -
VIRTUAL TECH SUMMIT INVITE: How to navigate towards business resiliency
Globally, technology leaders had their 2020 plans interrupted with the…
GUEST ARTICLES
-
Nintex named 2021 leader for Digital Transaction Management
GUEST RESEARCH: The Aragon Research Globe has named Nintex as… -
2021 from an industrial cybersecurity perspective
GUEST OPINION: The unprecedented events of 2020 had a profound… -
We need to rethink how we approach technology quality in service organisations
And that rethinking starts within the C-suite GUEST OPINION by… -
Novartis sees 6-figure savings with Qlik
COMPANY NEWS: Pharma and life science specialist Novartis provides 30,000… -
5 Things That Should Be Common Sense on The Internet, But Aren't
Guest Opinion: Cybercrime is real, and frankly, it's pretty terrifying.… -
Top Languages for Web Application Development
Guest Opinion: A programming language is a set of specific…
-
Local cloud infrastructure, seamless digital experience and zero trust security model among top tech predictions for 2021
GUEST OPINION by Rajesh Ganesan, Vice President at ManageEngine: Faced… -
Why Zero Trust Network Access has become critical in a work-from-home world
GUEST OPINION by Mark Lukie, Sales Engineer Manager - APAC,… -
The 5G Olympics: Where are the fastest next-gen networks?
GUEST RESEARCH: VPN Mentor has put together research on the…
-
With calls for 5G and telecoms in trouble, it's time to reconsider company infrastructure
GUEST OPINION: Debt, competition, and tech demand at the same…
VENDOR NEWS
-
Jamf Named a Leader in the IDC MarketScape: Worldwide Unified Endpoint Management Software for Apple Devices 2021 Vendor Assessment
Company News: Jamf, the standard in Apple Enterprise Management, today… -
MYQ Strengthen Bearn Partnership to Target 1M Users
Company News: Heathtech company MyFiziq Limited (ASX: MYQ) has developed… -
Cohesity Recognised as a Customers’ Choice in 10 of 11 Category Distinctions in the Gartner Peer Insights ‘Voice of the Customer’: Data Center Backup and Recovery Solutions Report
Cohesity is the only Vendor Named a Customers’ Choice for… -
Creso Pharma rides the positive cannabis tailwinds
Company News: Growing revenues put Creso Pharma in box seat… -
Medical cannabis company to commence clinical trials in early 2021
COMPANY NEWS: ASX cannabis stocks are gaining momentum, stimulated by… -
NEW GLOBAL RESEARCH REVEALS MANUAL ACCOUNTING UNTENABLE IN A POST COVID-19 ENVIRONMENT
Survey shows virus has heightened and accelerated the need for… -
Zscaler positioned as the only leader in the Gartner Magic Quadrant for secure web gateways
COMPANY NEWS: Cloud security vendor Zscaler has been recognised as… -
WatchGuard's new firewalls deliver the power and protection organisations need today with the agility to evolve tomorrow
COMPANY NEWS: Security vendor WatchGuard Technologies has released new Firebox… -
SolarWinds NTA puts the network admin's finger on the networking pulse
REVIEW PROMOTION The network has always been important, and even… -
ThousandEyes Launches New Feature Functionality To Power Cloud, Internet and SaaS Visibility
COMPANY NEWS: ThousandEyes, the Internet and Cloud Intelligence company, has…
Guest Opinion
-
2021 from an industrial cybersecurity perspective
GUEST OPINION: The unprecedented events of 2020 had a profound…
-
We need to rethink how we approach technology quality in service organisations
And that rethinking starts within the C-suite GUEST OPINION by…
-
Novartis sees 6-figure savings with Qlik
COMPANY NEWS: Pharma and life science specialist Novartis provides 30,000…
-
5 Things That Should Be Common Sense on The Internet, But Aren't
Guest Opinion: Cybercrime is real, and frankly, it's pretty terrifying.…
-
Top Languages for Web Application Development
Guest Opinion: A programming language is a set of specific…
Guest Interviews
-
Why Entrust Datacard is now just Entrust
GUEST INTERVIEW: Entrust Datacard recently renamed and rebranded itself as… -
A Q&A with Adam Gordon, the new Country Manager ANZ of Varonis
Adam Gordon is the new ANZ Country Manager of cybersecurity… -
Lockdown caused cyber crime spike, says Radware
The lockdown in response to the COVID-19 pandemic has been… -
Hyland Australia plans push into government
Content services vendor Hyland is planning a major push into… -
Changing lives is a rewarding way to tackle skills shortages, says Iress CEO
GUEST OPINION There are currently more than 70 million displaced…
Guest Reviews
-
Rip DVD with HandBrake on Windows 10
DVD ripping is the process of extracting entire or selected… -
SolarWinds NTA puts the network admin's finger on the networking pulse
REVIEW PROMOTION The network has always been important, and even… -
Outlook PST Repair is the solution to sysadmin PST and OST headaches
REVIEW PROMOTION: Storing all your email online is great, but… -
The Database Is No Longer Slow With SolarWinds Database Performance Analyzer
REVIEW PROMOTION: Imagine spending all day tuning a database query… -
The Net Works When SolarWinds Network Performance Monitor Is on the Job
REVIEW PROMOTION: If you have a network, then by goodness,…
Guest Research
-
Australian frontline healthcare organisations helped by Workday to battle COVID-19 pandemic
COMMISSIONED RESEARCH The devastation caused by the COVID-19 pandemic has… -
Vertel reveals the top 10 technologies that will impact workplaces between 2020 and 2025
GUEST RESEARCH: SD-WAN set to be a pillar technology in… -
Remotely Exploitable ICS Vulnerabilities on Rise, as Reliance on Remote Access to Industrial Networks Increases During COVID-19
GUEST RESEARCH: New report from Claroty researchers finds latest ICS… -
New Research from Rapid7 Finds Australia 14th Most Exposed to Cyber Risks
GUEST RESEARCH: While there has been an average 13% decrease… -
DDLS survey reveals a lack of commitment from Australian organisations to cybersecurity training
Research reveals trends and opportunities in the ICT training and…
Guest Research & Case Studies
-
Nintex named 2021 leader for Digital Transaction Management
GUEST RESEARCH: The Aragon Research Globe has named Nintex as…
-
The 5G Olympics: Where are the fastest next-gen networks?
GUEST RESEARCH: VPN Mentor has put together research on the…
-
FireEye: Remediation and Hardening Strategies for Microsoft 365 to Defend Against UNC2452
GUEST RESEARCH: In December 2020, FireEye uncovered and publicly disclosed… -
RAPID BI Helps Flexihire Increase Utilisation Using Sisense Leading BI Software
Case Study: Flexihire hires out construction and industrial equipment across… -
Forescout reveals widespread vulnerabilities affecting millions of devices globally
Guest Research: Forescout has revealed widespread vulnerabilities affecting millions of…
Channel News
-
Fujitsu Australia to sell Eyefi smart drain and smart waste products
Fujitsu will market, implement and support local vendor Eyefi's IIoT… -
DDLS introduces (ISC)² Certified Secure Software Lifecycle Professional (CSSLP) certification
COMPANY NEWS: DDLS, Australia’s largest provider of corporate IT and… -
ANATAS named Boomi’s 2020 partner of the year for the Asia Pacific Japan region
COMPANY NEWS: ANATAS, an FTS Group company, is pleased to… -
TNS leverages Fortinet Secure SD-WAN so retailers can embrace digital transformation and cloud adoption
PROMOTIONAL NEWS: Transaction Network Services has announced the launch of… -
Macquarie Telecom Group: Double Gold at global awards, Best Customer Experience in the World, CEO of the Year
AWARD ANNOUNCEMENT: The annual World Communications Awards 2020, hosted virtually… -
MSP Connect growth accelerates, says Sophos
Cyber security firm Sophos says there has been significant worldwide… -
Data#3 partners with Gaggle on student mental health needs initiative
Australian listed IT services provider Data#3 is partnering with US-based… -
Dicker Data launches new Microsoft Cloud business unit
ASX-listed IT hardware, software and cloud distributor, Dicker Data, has… -
Gigamon, Nokia claim ‘breakthrough’ network visibility, customer experience solution delivery
Network monitoring provider Gigamon has partnered with Nokia to deliver… -
BrainStorm IT, Syspro ink deal for Australian market
Melbourne headquartered enterprise software development company BrainStorm IT has signed…
