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Displaying items by tag: customer engagement
Tuesday, 19 May 2020 23:01
Pegasystems adds ethical bias check to Customer Decision Hub
Customer engagement specialist Pegasystems has added an ethical bias check to Pega Customer Decision Hub to help eliminate biases hidden in underlying AI models.
Published in
Enterprise Solutions
Thursday, 27 February 2020 15:17
Freshworks acquires AnsweriQ to enhance AI, machine learning capabilities
Customer engagement software company, Freshworks has acquired intelligent automation for customer service vendor AnsweriQ in a move it says will enhances its artificial intelligence and machine learning capabilities in the customer engagement space.
Published in
Strategy
Thursday, 13 February 2020 02:26
CSG partners with Telstra on IoT connected cars deal
Customer engagement solutions company CSG has expanded its relationship with Telstra to provide billing and provisioning capabilities for Telstra’s suite of managed IoT connected solutions across Asia-Pacific.
Published in
Deals
Webinars & Events
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Job advertising volumes 'level out', but Victoria records slight decline
Job advertising volumes levelled out nationally with a slight increase… -
LogicMonitor appoints Swapnil Shah to APAC region channel role
IT infrastructure monitoring company LogicMonitor has announced that former Infosys… -
Aussie Broadband board gets pre-IPO makeover
RSP Aussie Broadband has appointed a new chair and two… -
Australian office workers lack confidence employers have a post-pandemic plan
Electronic signature platform, DocuSign, today launched its newest research, identifying… -
MessageXchange appoints two new sales executives to help customers with EDI solutions
Business-to-business integration platform, MessageXchange, has announced two new ex-Woolworths sales…
VENDOR NEWS
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Hold for the operator: Why the COVID-19 crisis has made contact centre agents more important than ever
GUEST OPINION by Brendan Maree, Vice President Asia Pacific, 8x8: … -
VENDOR NEWS: Independence Group – case study
Independence Group (IGO) is an ASX-listed mining and exploration company…
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PacketLight Networks Announces PL-4000 Muxponder and Transponder Product Line for High Capacity 400G Metro and 200G Long Haul Applications
Integrated mux/demux, optical amplifier, optical switch and Layer-1 optical encryption… -
INVITE VIRTUAL ROUNDTABLE 9/7/20 9AM AEST - Denodo announce virtual roundtable in APAC region, focus on cloud and data virtualisation
VENDOR NEWS: Denodo announce virtual roundtable in APAC region, focus… -
Zebra hosts first ANZ livestream channel partner event
In lieu of their annual Channel Partner Roadshow, Zebra Technologies… -
5G in Australia: How we can mitigate the risks
GUEST OPINION by Eddie Stefanescu, Regional VP Business – APJ… -
Stakeholder buy-in is crucial for integration success, says ANATAS
INTERVIEW PROMOTION * Integration specialist, ANATAS, is a premium partner… -
Over the Wire takes the complexity out of managing your mobile fleet
Over the Wire has released Mobile Fleet plans, offering businesses… -
DDLS partners with CertNexus to offer affordable cyber security training
STRATEGIC ALLIANCE ANNOUNCEMENT: DDLS, Australia’s largest provider of corporate IT… -
API lifecycle product means you can give data to the public and be secure too, says Software AG
Interview Ian Ward - DevOps Solution Architect at Software AG International…
REVIEWS
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Optus 5G home Internet is an NBN killer
For a while now, there have been mutterings here and… -
Review: D-Link DWR-956 AC1200 4G LTE router
The D-Link DWR-956 is a wireless AC1200 4G LTE router… -
Review: OPPO Find X2 Pro has top-level specs that are future-proof
OPPO's latest effort in the 5G space — its top-level… -
Review: realme's X3 SuperZoom is focused on camera nerds
Chinese smartphone maker realme's new X3 SuperZoom is, like many… -
Review: Sonos Arc
Sonos delivers a big soundbar with a sound and a…
Comments
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Re: iTWire - Optus 5G home Internet is an NBN killer
I'm lucky I get 1Gbps download speed with AB. Lot a salty people with just slow NBN.
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Re: iTWire - Optus 5G home Internet is an NBN killer
That's why we move to get ftth and we're fine.. Middle of nowhere is for boomers and farmers and theu[…]
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Re: iTWire - Optus 5G home Internet is an NBN killer
Yeah I'm on a beautiful 1Gb connection with ftth and damn son.. I thought 100/40 was nice 😉
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Re: iTWire - Optus 5G home Internet is an NBN killer
My 4G service is already better then NBN!Can't wait for 5G 😁
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Re: iTWire - Optus 5G home Internet is an NBN killer
heaps of fttn customers in australia canceled FTTN and got this optus 5G home plani think optus now got around[…]