New Zealand’s consumer watchdog has announced the Westpac Bank has agreed to refund 93,000 customers overcharged $7 million for services.

Published in Strategy

Underperforming broadband services are still a problem for some consumers, with a newly publish report revealing that 12.4% of consumers continue to experience underperforming services that “rarely come close to reaching their maximum plan speed”.

Published in Telecoms & NBN

Open banking holds enormous potential to reshape the banking industry and the broader economy, as well bringing greater control and benefits to Australian consumers and small businesses, according to a fintech practice leader at professional services firm KPMG.

Published in Government Tech Policy

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