Displaying items by tag: consumers

Australian consumers have traditionally been early adopters of new technologies and at the end of 2019 several key milestones were reached, according to research firm Telsyte which reveals that smartphones have now become the main digital device for more than half (51%) of Australians - with millions of Australians loyal to either their iPhones or Android smartphones.

Open banking promises innovation and competition, more seamless and frictionless user experiences, according to newly published research by the Emerging Payments Association Asia (EPAA).

Phone and Internet complaints by Australian consumers and small businesses declined in the final quarter of 2019, but there’s been a steady 1% increase in complaints when comparing July to December 2019 against the same period in the previous year.