The competition regulator, the ACCC, has appealed a Federal Court decision against telecommunications provider TPG for alleged false or misleading representations it made about ‘pre-payments’ customers had to make on its pre-paid internet, home telephone and mobile plans.
More than 30,000 consumers and small businesses complained about their phone and Internet services - with many complaining about problems with their bills and the quality of customer service - over a three month period to the end of September this year, according to the latest complaints report from the Telecomunications Industry Ombudsman.
Australians could be at risk of injuries or even death from 6.6 million individual products currently under voluntary recall, with about half of the products still likely to be found in people’s homes, according to the competition regulator, the ACCC.
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