Displaying items by tag: consumers

Resolving phone and Internet issues costs Australians over $150 million per year in lost time, according to new research from Australia's communications consumers peak body, the Australian Communications Consumer Action Network (ACCAN).

Published in Telecoms & NBN

Complaints about phone and Internet services decreased 4% in the last financial year ending 30 June 2020, but despite the drop residential consumers and small businesses still made 127,151 complaints to the Telecommunications Industry Ombudsman over the 12-months, according to the TIO’s 2019-20 annual report.

Published in Telecoms & NBN

The global instant payments market where transactions are completed within 10 seconds will reach US18 trillion in value in 2025 - up from just US$3 trillion in 2020, according to a new study.

Published in Market

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