Displaying items by tag: complaints

Wednesday, 01 April 2020 02:19

Sharp drop in consumer complaints to telcos: ACMA

Complaints about services by telecommunications consumers to telecoms providers dropped sharply in volume in the 2019 December quarter, declining by 25.9% compared to the same period in 2018.

Published in Telecoms & NBN

Phone and Internet complaints by Australian consumers and small businesses declined in the final quarter of 2019, but there’s been a steady 1% increase in complaints when comparing July to December 2019 against the same period in the previous year.

Published in Telecoms & NBN

New Zealand holiday rental management and accommodation company Bachcare says there are “inaccuracies” in the country’s competition regulator The Commerce Commission’s statement about online reviews in which the Commission said that Bachcare had misled consumers. 

Published in Technology Regulation

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