Long plagued by consumer complaints about services the telecommunications industry seems to steadily pulling itself out of the morass, with the Industry Ombudsman, the TIO, reporting a significant drop in telco complaints.
In the July to September 2015 quarter, the TIO’s ‘Complaints in Context’ report shows complaints as a proportion of telco’s services in operation ‘dropped a further 15%’.
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Nice article. Thanks for reporting on this.
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