Displaying items by tag: complaints in context

Monday, 08 February 2016 17:46

Telco complaints on sustained decline, at last

Long plagued by consumer complaints about services the telecommunications industry seems to steadily pulling itself out of the morass, with the Industry Ombudsman, the TIO, reporting a significant drop in telco complaints.

Published in Telecoms & NBN
Thursday, 17 December 2015 11:30

TIO says telco complaints down 15% ‘in context’

In the July to September 2015 quarter, the TIO’s ‘Complaints in Context’ report shows complaints as a proportion of telco’s services in operation ‘dropped a further 15%’. 

Published in Telecoms & NBN
Page 4 of 4

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