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Displaying items by tag: complaints in context
Tuesday, 10 July 2018 20:53
Telecoms complaints reporting changes sensible, pragmatic, says Labor
The Labor Party has welcomed the scope of expansion of the Complaints in Context reporting process for the telecommunications industry, describing the proposed changes as a sensible and pragmatic measure.
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Telecoms & NBN
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Wednesday, 09 August 2017 23:25
In context, Aussie telco complaints are up to 9 per 10,000, Apr-June 2017
Rising from 8.4 in the first quarter of calendar 2017 to 9.0 per 10,000 in the second quarter, telco complaints are up.
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Telecoms & NBN
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Thursday, 28 July 2016 12:25
Telco complaints increase, but Vodafone fares best
Customer complaints to telcos increased by over 3% in the three months from April to the end of June this year, with Vodafone the best performing of the three major telcos to once again record the lowest number of complaints per 10,000 services in operation.
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Telecoms & NBN
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