Displaying items by tag: Zendesk

Tuesday, 03 September 2019 14:20

Zendesk and the art of customer maintenance

According to Adrian McDermott, President of Product at Zendesk, the trouble-ticket is no longer enough to manage customer interactions.

Published in Business Software
Thursday, 22 June 2017 17:06

Vic minister offers a new home for Fujitsu

Victoria's Minister for Small Business, Innovation and Trade Philip Dalidakis took advantage of an invitation to speak at the Fujitsu World Tour's Melbourne leg to encourage the company to relocate to Melbourne.

Published in Government Tech Policy
Wednesday, 13 April 2016 11:01

Zendesk Message blends bodies with bots

Zendesk Message works with Facebook's Messenger platform allowing companies to combine automated responses and human conversations.

Published in Business Software

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