Displaying items by tag: WhatsApp

Tuesday, 04 June 2019 04:52

Pega boosts Customer Service messaging

CRM vendor Pegasystems has released new digital messaging capabilities within its Pega Customer Service application, providing interoperability with virtually any chat or messaging channel.

Published in CRM

A coalition of 47 organisations and individuals have written to the British spy agency, Government Communications Headquarters, raising objections to a proposal to insert a privileged user in an encrypted conversation, so that a government could spy on such interactions without actually breaking encryption.

Published in Security

A number of well-respected security professionals have slammed the news agency Bloomberg for an op-ed it ran on Tuesday, claiming that WhatsApp's end-to-end encryption was a gimmick, after reports emerged that the app could be exploited by mobile spyware by merely calling the phone of a would-be victim.

Published in Security

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