Displaying items by tag: WhatsApp Business

Customer engagement software vendor Freshworks has integrated its software suite with the WhatsApp Business solution so that it can offer immediate conversational support via this channel.

Published in Business Intelligence
Thursday, 02 August 2018 11:54

Facebook begins to milk WhatsApp for moolah

In its first move to make money off WhatsApp, Facebook has increased the functionality of the WhatsApp Business app that it has been testing for a few months, allowing companies to send messages to customers through the app.

Published in Strategy

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